The mediation law defines the concept of mediation and the mediator as follows:

"Mediation is a confidential and structured process in which parties, with the help of one or more mediators, voluntarily and on their own initiative seek a consensual resolution of their conflict."

Mediation is primarily about:

• Restoration of relationships (professional or private)
• involved parties achieve solution independently
• high identification with the result

In addition, there are other benefits in the confidentiality of mediation and the promising opportunity to achieve significant cost savings over lengthy arbitration and / or court proceedings. Unlike the mediation law, the mediator should be more than just neutral. He is all-party and equally responsible to both parties.